Tropical Fish Forum

Think Fish Tropical Fish Forum => Board Help Requests => Topic started by: Aquarius Barbara on September 07, 2017, 10:39:04 PM

Title: subscription
Post by: Aquarius Barbara on September 07, 2017, 10:39:04 PM
I have just subscribed for the 6 a year when it was done it took me to a different site instead of back to this one it went to a domain page is that ok or have I done it wrong?
Title: Re: subscription
Post by: Robert on September 08, 2017, 12:22:20 PM
Hi Barbara

Thanks very much, I'm not sure what you mean by other domain?

I've taken a look at PayPal and your subscription looks fine, so there's no issues there

I'll upgrade your account soon and those ads should disappear

Best

Rob
Title: Re: subscription
Post by: Aquarius Barbara on September 08, 2017, 04:25:34 PM
Thank You. :fishy1:
Title: Re: subscription
Post by: Andy The Minion on September 08, 2017, 04:45:28 PM
@Robert
On the subject of subscriptions and ads, I subscribed last year but didn't notice a reduction in the ads (might have even increased?) but thought it might just be the higher levels that received it. Could you give my profile a nudge as well please?
I tried to send this as an Email first by clicking on your name and received this error message (Capture 1) its a Windows 10 machine using Chrome but also Edge and an iPad with Safari did the same, any clue?
Regards
AtM
Title: Re: subscription
Post by: Robert on September 08, 2017, 04:52:48 PM
I didn't know you had Andy so thanks! I'll dig into the accounts to see if I can work out why. Did you use the same email as your account here? PM me if necessary 🙂
Title: Re: subscription
Post by: Robert on September 08, 2017, 05:10:55 PM
If there's anyone else who has subscribed and doesn't see the words super subscriber or variant thereof next to their username when they post, then please let me know. I haven't had every notification from paypal in my email on these, it's likely they were deleted as spam in Gmail.


I'll then check the paypal account and change account settings for those who haven't had the 'upgrade'.



Title: Re: subscription
Post by: MarquisMirage on September 10, 2017, 06:48:21 PM
@Robert
Please check mine too.
Title: Re: subscription
Post by: Robert on September 10, 2017, 07:34:58 PM
Hey Mark


Thanks for letting me know, I'm not getting gmail notifications of these grrrrr


I've changed the account status so you should see a lot less ads.


Thanks for the support!! Appreciated 😀