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Error Message When Attaching Photo

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Offline Helen

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Error message when attaching photo
« on: September 17, 2017, 12:09:39 PM »
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I'll try to attach a screenshot of the message, but it might not let me!!
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Offline Matt

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Re: Error message when attaching photo
« Reply #1 on: September 17, 2017, 01:31:55 PM »
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Is the file size greater than 2MB? If its a photo you might have to reduce the size first!! Plenty of small free apps which will do this if you need, try Reduce Photo Size.
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Offline Helen

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Re: Error message when attaching photo
« Reply #2 on: September 17, 2017, 09:04:17 PM »
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Thanks Matt. It was too big. Simply cropping the photo did the trick.
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Offline Sue

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Re: Error message when attaching photo
« Reply #3 on: September 17, 2017, 09:37:31 PM »
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I had to resize some photos I posted this afternoon. I usually crop photos of fish so they are small enough but my uncropped photos are always too big  :)
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Offline Aquaaggie

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Re: Error message when attaching photo
« Reply #4 on: February 15, 2020, 07:06:55 PM »
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I’m getting the below error message

An Error Has Occurred!
BDE4502F-6641-4CE9-99F9-C7C26B18C481.jpeg.
You cannot upload that type of file. The only allowed extensions are doc,gif,jpg,mpg,pdf,png,txt,zip,html,htm.

I’m trying to attach photos from my iPhone. I even tried picking the smallest photo size so it’s only a ~60kb and still get the message. Thanks.
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Bristlenose Plec (1) - Silver Hatchetfish (4) - Neon Tetra (11) - Sterbas Cory (7) - Kuhli Loach (aka Coolie) (4) - Bolivian Ram (2) - Angelfish (1) - Otocinclus (4) - Cockatoo Dwarf Cichlid (2) - Honey Gourami (2) - Pearl Gourami (1) -
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Offline Sue

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Re: Error message when attaching photo
« Reply #5 on: February 15, 2020, 07:50:10 PM »
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Do you know what type of file your photos are?
 
I use a digital SLR camera and when I download them to my laptop they are jpg files, but I have no idea what phone cameras do.
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Offline Matt

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Re: Error message when attaching photo
« Reply #6 on: February 15, 2020, 08:04:51 PM »
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The system does not allow .jpeg and you will need to convert it to .jpg
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Offline Matt

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Re: Error message when attaching photo
« Reply #7 on: February 16, 2020, 09:17:58 PM »
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I’ve been using the link below quite effectively

https://image.online-convert.com/convert-to-jpg
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