Tropical Fish Forum

Think Fish Tropical Fish Forum => Board Help Requests => Topic started by: Helen on September 17, 2017, 12:09:39 PM

Title: Error message when attaching photo
Post by: Helen on September 17, 2017, 12:09:39 PM
I'll try to attach a screenshot of the message, but it might not let me!!
Title: Re: Error message when attaching photo
Post by: Matt on September 17, 2017, 01:31:55 PM
Is the file size greater than 2MB? If its a photo you might have to reduce the size first!! Plenty of small free apps which will do this if you need, try Reduce Photo Size.
Title: Re: Error message when attaching photo
Post by: Helen on September 17, 2017, 09:04:17 PM
Thanks Matt. It was too big. Simply cropping the photo did the trick.
Title: Re: Error message when attaching photo
Post by: Sue on September 17, 2017, 09:37:31 PM
I had to resize some photos I posted this afternoon. I usually crop photos of fish so they are small enough but my uncropped photos are always too big  :)
Title: Re: Error message when attaching photo
Post by: Aquaaggie on February 15, 2020, 07:06:55 PM
I’m getting the below error message

An Error Has Occurred!
BDE4502F-6641-4CE9-99F9-C7C26B18C481.jpeg.
You cannot upload that type of file. The only allowed extensions are doc,gif,jpg,mpg,pdf,png,txt,zip,html,htm.

I’m trying to attach photos from my iPhone. I even tried picking the smallest photo size so it’s only a ~60kb and still get the message. Thanks.
Title: Re: Error message when attaching photo
Post by: Sue on February 15, 2020, 07:50:10 PM
Do you know what type of file your photos are?
 
I use a digital SLR camera and when I download them to my laptop they are jpg files, but I have no idea what phone cameras do.
Title: Re: Error message when attaching photo
Post by: Matt on February 15, 2020, 08:04:51 PM
The system does not allow .jpeg and you will need to convert it to .jpg
Title: Re: Error message when attaching photo
Post by: Matt on February 16, 2020, 09:17:58 PM
I’ve been using the link below quite effectively

https://image.online-convert.com/convert-to-jpg (https://image.online-convert.com/convert-to-jpg)